SoftSkill training course content

SoftSkill Course Content

Administrative Secretary

» Developing Strategies for Dealing With Difficult People & Situations
» Setting & Writing Objectives
» Organizing Meetings & Minute Taking
» Organizing & Managing Time
» Business Writing ( reports, formal letter & layout, faxes, memorandums)
» Filing Skills
» Business English
» Windows XP
» Discovering The Internet
» Word 2003
» Excel 2003 Elementary
» Outlook 2003
» Power Point 2003
» Typing Speed
» CV & Interview skills
» E-Secretary
» Expert Case Study
» Final Project
» Exams

Customer Service

» Communications
» Customer Service
» Telesales
» Decision Making
» Customer Information
» Telephone Skills
» Team Building
» Professional Development
» Job Readiness
» Computers

Project Management Professional

» Defining the project
» Scope definition and planning
» Organization planning and staffing
» Team development
» Communications planning
» Risk identification and management
» Project Scheduling
» Project cost management and estimating
» Quality planning and management
» Procurement management
» Project integration management
» Quality Assurance
» Contract administration
» Project control
» Cost and Schedule performance measurement
» Quality performance measurement
» Change control systems
» Administrative Closure and Contract close-out

Below you can find city wise SoftSkill Institutes

SoftSkill training institutes in India

SoftSkill training institutes in Chennai

SoftSkill training institutes in Bangalore

SoftSkill training institutes in Mumbai

SoftSkilltraining institutes in Pune

SoftSkilltraining institutes in Delhi-NCR

23-08-2013 by Training Support